Shipping policy
International Shipping Policy
Made-to-Order Production
Each product is created especially for you as soon as your order is placed. This approach helps reduce waste and overproduction while ensuring every item is freshly made. Please allow a short processing time before your order ships.
Processing Time
Orders typically take 2–7 business days to be processed and fulfilled before shipping. You’ll receive an email notification once your order has shipped, including tracking information where available.
Shipping Times
Delivery times vary by region and product type:
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United States & Europe: 7–15 business days
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Middle East & North Africa: 10–20 business days
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Rest of the World: 10–25 business days
Please note that these are estimated delivery windows and may vary based on your specific address, postal delays, customs clearance, or seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and the items ordered. For certain regions, we may offer free or discounted shipping promotions, which will be indicated at checkout or during campaigns.
Customs, Duties & Taxes
International orders may be subject to import duties, customs fees, or local taxes. These charges are the responsibility of the customer and are not included in the product or shipping price. Customs policies vary widely by country, so please contact your local customs office for more information.
Incorrect or Incomplete Addresses
Please ensure that all shipping details are entered correctly. Egyptian Streets is not responsible for delays or losses due to incomplete or incorrect shipping information.
Returns & Exchanges
Because all products are made-to-order, we only accept returns for defective or damaged items. If you receive an item in this condition, please contact us within 14 days of delivery with your order number and photos of the issue.
Tracking Orders
Once your order has shipped, you’ll receive a tracking number via email. If you have not received tracking information within 10 business days of placing your order, please contact us info@egyptianstreets.com.