Refund policy

Made-to-Order Items

Each item is produced only after you place your order just for you. This allows us to avoid overproduction and reduce waste. Because of this, we cannot accept returns or exchanges for reasons such as:

  • Change of mind

  • Wrong size or color selection

  • General dissatisfaction with style or fit

We strongly recommend reviewing size charts and product details carefully before completing your purchase.

Defective or Damaged Items

If your item arrives damaged or with a clear manufacturing defect, please contact us within 14 days of receiving your order at art@egyptianstreets.com. To help us process your request quickly, please include:

  • Your order number

  • Clear photos of the item and issue

  • A short description of the problem

After review, we will either:

  1. Replace the item at no cost, or

  2. Offer a full refund if a replacement cannot be made.

Refunds

If approved, refunds will be issued to your original payment method within 10–14 business days. Please note that Egyptian Streets cannot refund any customs duties, shipping fees, or taxes paid on international orders.

Exchanges

As each product is custom printed when ordered, we do not offer exchanges. Please ensure you select your size and product carefully before purchase.

Contact

If you have any concerns about your order, please reach out to our support team:
art@egyptianstreets.com.